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Support

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There are no dumb questions only dumb bugs.

Public Support

The best place to find me is on Discord.

GitHub Issues is used for bugs and feature requests that need to be tracked.

Private Support

If you have an issue that is private in nature please email support. We keep all internal support messages strictly confidential.

Priority

Issues are prioritized in the following order:

  1. Security related issues.
  2. Defects reported by paid clients.
  3. Features requests by paid clients
  4. Defects from the community based on the number of reactions they receive.
  5. Features request based on the roadmap. (If you have a feature request that is not on the roadmap or you think it needs a higher priority you can use the GitHub reactions to vote for it.)

Custom work

SheetXL developers may be available on a contract basis.

  • The work must be related to the SheetXL components; spreadsheets, or data-grids.

Email us with a summary of your needs, and we'll let you know whether we can help.