Effective date: November 9, 2026 Who we are: SheetXL, Inc. (“SheetXL”, “we”, “us”)
SheetXL takes your privacy seriously. This policy explains what we collect, how we use it, and the choices you have.
Information we collect
Website/server logs. When you visit our site, our servers automatically record basic logs (e.g., IP address, browser type, referrer, timestamp). We use these for security, debugging, and to keep the service running. These logs are not used to identify you.
Account sign-in. If you sign in to register or manage licenses, we collect:
- Your email address (required)
- Your display/public name from the identity provider, if available
We do not collect other profile data from your identity provider.
Product usage. The SheetXL agent plugin on Free and Pro tiers sends usage statistics to SheetXL, such as feature use, error reports and license status. It never sends the contents of your workbooks. Business and Enterprise licenses can disable this or direct it to an endpoint you control.
How we use your information
- To create and manage your account and registered licenses
- To communicate about your account, licenses, renewals, and important service updates
- To protect the service, prevent abuse, and troubleshoot issues
- To understand how the product is used and improve it, using product usage statistics
- To comply with legal obligations
We do not sell your personal information.
Cookies and tracking
Our public site does not set cookies. We measure site traffic with Google Analytics and Vercel Analytics, both configured without cookies or other client-side storage, so visits are counted in aggregate (pages viewed, country, browser and device type) and not tied to you across visits or sites. Google Analytics receives your IP address to deliver this service and discards it; see Google's privacy policy. If you prefer not to be counted, a content blocker that blocks googletagmanager.com and vercel-insights.com works, and we honor it. If our use of cookies changes, we will update this policy and provide notice and controls.
Third parties / processors
We use a small number of service providers to operate SheetXL. These providers act as our processors and only process your data on our instructions:
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Supabase (including authentication/hosting) – used for account sign-in and storing minimal account data
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Identity provider you choose to sign in with (e.g., Google) – used only to authenticate you and provide your email/display name
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Email provider – used to send account/operational emails
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Google Analytics and Vercel Analytics – cookieless, aggregate traffic measurement for the public site, as described above
We do not run ads and we do not use advertising trackers.
Data retention
- Account and licensing data: kept while your account is active and for a reasonable period afterward (typically up to 24 months) for audit, fraud prevention, and legal/compliance purposes, unless a longer retention is required by law.
- Server logs: typically retained for up to 90 days unless needed to investigate security incidents.
Security
We use commercially reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.
Your choices and rights
- Access / update: You can request a copy of your account data or ask us to correct it.
- Deletion: You can request deletion of your account and associated personal data (subject to data we must keep for legal or security reasons).
- Communications: Operational emails about your account/licenses are required; we don’t send marketing emails.
To exercise any of the above, email legal@sheetxl.com from the address associated with your account.
If you are in a region with specific privacy rights (e.g., EU/UK/California), we will honor applicable requests consistent with local law.
Children’s privacy
SheetXL is not directed to children under 16 and we do not knowingly collect personal information from children.
International transfers
If you access the Service from outside the country where our systems are hosted, your information may be processed in other countries. We take steps to protect your information consistent with this policy.
Changes to this policy
If we make material changes, we’ll update the effective date and, where appropriate, notify you (e.g., via email or a notice on the site). The current version will always be available on our website.
Contact
Questions or requests? Email legal@sheetxl.com.